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What is ISO 9001 Standard? Why Is ISO 9001 Important?

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What is ISO 9001 Standard? The ISO 9001 standard is a key factor in assessing the reputation of cold storage facilities in the market. This standard also enables cold storage operations to implement their quality management systems more effectively. Let’s explore this standard together with NECS in the following article!

1. What is ISO 9001?

ISO 9001 (abbreviated for ISO 9001:2015, the latest version of the standard) was issued on September 24, 2015, by the International Organization for Standardization (ISO). The full name of the standard is ISO 9001:2015 – Quality Management Systems – Requirements. It is part of the ISO 9000 family of standards, which aims to assist organizations in establishing, implementing, and maintaining effective quality management systems.

what is iso 9001
The versions of ISO 9001 to date are as follows:
  • ISO 9001:1987: Quality management standards – Model for quality assurance in design, manufacturing, installation, and service.
  • ISO 9001:1994: Vietnamese version equivalent to TCVN ISO 9001:1996.
  • ISO 9001:2000: Vietnamese version equivalent to TCVN ISO 9001:2000.
  • ISO 9001:2008: Vietnamese version equivalent to TCVN ISO 9001:2008.
  • ISO 9001:2015: The latest version, equivalent to TCVN ISO 9001:2015 in Vietnam.

2. Why ISO 9001 certification is important for cold storage

Got it What is ISO 9001 certification? Very important for cold storage, helping cold storage improve operations and improve product and service quality. The 3 main reasons include:

2.1 ISO 9001 risk management for cold storage

What is ISO 9001? At its core, ISO 9001 helps businesses establish a more organized management system. For cold storage facilities, this translates to optimized workflows, reduced errors, and significant cost savings.

ISO 9001 risk management for cold storage
ISO 9001 helps cold storage operate more scientifically.

When cold storage facilities implement a risk management system that adheres to ISO 9001 requirements, staff members can respond more professionally when risks arise. They will be less swayed by emotions and will act according to established processes. Employees should proactively engage with partners to identify potential risks in each project and then assess the severity of those risks.

2.2 Process approach

The process approach is central to the ISO 9001:2015 standard, offering significant advantages to cold storage facilities by systematically organizing operations. This method provides a comprehensive view of all processes, enabling cold storage to effectively monitor and measure performance.

The foundation of ISO standards is the Plan-Do-Check-Act (PDCA) cycle. This cyclical thinking fosters continuous improvement within cold storage operations. The primary objective of this approach is to ensure consistent results, while also allowing facilities to adapt readily to changes, such as evolving customer needs, market trends, or technological advancements.

2.3 ISO 9001 helps cold storage rental businesses focus on customers

ISO 9001 emphasizes the importance of tracking and measuring customer satisfaction through feedback and surveys. This practice enables businesses to identify issues faced by customers and implement immediate improvements. Customer satisfaction serves as a crucial indicator, helping cold storage facilities assess the effectiveness of their sales and service processes.

helps cold storage rental businesses focus on customers
Enterprise Must clearly understand customer needs and expectations.

Over 80% of cold storage processes are dedicated to serving customers, and ISO 9001:2015 incorporates principles and requirements that directly relate to the sales process. This includes customer outreach, consulting, meeting delivery requirements, and providing after-sales support. ISO 9001 ensures that all these processes are executed efficiently, enhancing the overall customer experience when engaging with cold storage services.

3. What are the benefits of cold storage having ISO 9001 2015?

Do you know the benefits of cold storage? Are you familiar with ISO 9001:2015? Implementing ISO 9001:2015 offers numerous practical advantages, enabling cold storage facilities to enhance their performance, improve product and service quality, and strengthen their competitive position in the market.

3.1 Cold storage support creates trust with customers and partners

ISO 9001:2015 showcases a business’s commitment to maintaining high standards of product and service quality. Customers feel more confident when purchasing from an internationally certified cold storage facility. Furthermore, cold storage operations that achieve ISO 9001 certification gain increased opportunities to participate in bidding for large projects and collaborate with both domestic and international companies, ultimately helping to expand their operational scale and revenue.

creates trust with customers and partners
ISO 9001 helps cold storage rental businesses build solid trust with partners.

3.2 Create an advantage over competitors

When a cold storage facility obtains ISO certification, it demonstrates that its services meet international standards. In highly competitive industries, ISO certification serves as a powerful tool for attracting customers and partners. This commitment to quality not only enhances the credibility of cold storage but also facilitates entry into more demanding markets with stringent quality requirements.

3.3 Ensuring the quality of products and services

One of the key requirements of ISO 9001 is the quality control of raw materials and inputs. By implementing stringent control standards, cold storage facilities can ensure that the raw materials they use consistently meet quality requirements, ultimately enhancing the quality of the final products. ISO 9001:2015 enables businesses to establish clear management processes and closely monitor both production and service delivery.

3.4 Create an effective working environment

When implementing ISO 9001:2015, cold storage facilities will standardize their working processes, clearly defining the responsibilities and authorities of each employee. With standardized processes and adequately trained staff, the occurrence of defective products or service errors will be significantly reduced. This leads to lower production costs and minimizes troubleshooting time, ultimately enhancing the overall efficiency of the cold storage operation.

Create an effective working environment
Cold storage facilities standardize work processes, ensuring that employees clearly understand their responsibilities..

4. NECS cold storage is certified with ISO 9001 international standards

NECS Cold Storage is proud to have achieved ISO 9001 certification, the leading international standard for Quality Management Systems (QMS). This certification affirms that NECS consistently maintains and continuously improves its quality management processes, meeting the stringent requirements of customers and partners.

  • The attainment of ISO 9001 certification demonstrates NECS’s focus on improving operational processes to provide the best service quality. From the processes of receiving goods to storage and distribution, every step is managed rigorously according to international standards.
  • ISO 9001 helps strengthen the trust of customers and partners when collaborating with NECS. This certification serves as proof that NECS always maintains the highest quality of goods and services, providing customers with peace of mind when storing their products in our facility.
  • One of the core principles of ISO 9001 is continuous improvement. NECS is committed to continually optimizing its operational processes, applying new methods to enhance efficiency and minimize errors, ensuring stability in service delivery.
  • By implementing ISO 9001, NECS not only complies with legal regulations but also fully meets international standards related to quality management. This helps NECS maintain its position in the logistics industry, especially in the preservation of export goods.
  • Thanks to the application of a quality management system according to ISO 9001 standards, NECS not only provides better services but also enhances the customer experience. Every step from delivery to storage is optimized, ensuring that customers receive fast, safe, and reliable service.

ISO 9001 international standards

We hope that our recent article on NECS has helped you understand What is ISO 9001? Achieving ISO 9001 certification offers numerous benefits to businesses, including building trust with customers and partners. It enhances competitiveness, ensures product and service quality, and fosters an effective working environment.

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