INFORMATION PRIVACY POLICY

Purpose of collecting customer information

New Era Cold Storage (NECS) is committed to clearly and transparently informing customers about the purpose of collecting personal information. All information is voluntarily provided by customers and is collected only with their consent.

The personal information we collect includes: Full name, phone number, email, address, and other information related to the customer’s needs.

All this information is used for the purpose of consulting and supporting customers to meet their needs when using cold storage rental services at New Era Cold Storage (NECS).

Scope of customer information usage

The personal information provided by customers is used internally within the company for the purposes of contract management, service consultation, and customer support.

When necessary, we will use the information to verify the details provided, ensuring that we deliver the most suitable and high-quality services to our customers.

Customer information retention period

Customer information will be stored in accordance with the regulations of New Era Cold Storage (NECS) and protected under current privacy policies. The purpose of retaining the information is to ensure the quality of customer service.

Information collecting entity

If you have any questions regarding the privacy policy, please contact New Era Cold Storage (NECS) via hotline 1900.0383 for support.

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